If you need to end your Velvra subscription, you can do so quickly through the online customer portal. Follow these six simple steps to cancel your plan:
(Here's a quick walkthrough if you prefer a video!)
Step 1: Visit the Subscription Page
Open your web browser and navigate to the official Velvra management page: https://tryvelvra.com/pages/manage-subscription.
Step 2: Access the Portal
Once the page loads, look for the button labeled Manage Subscription and click on it to begin the login process.
Step 3: Provide Your Email
You will be prompted to identify your account. Enter the email address that you used when you originally signed up for the subscription.
Step 4: Verify Your Identity
For security purposes, Velvra will send a one-time password (OTP) to your inbox. Check your email, retrieve the verification code, and enter it into the field on the website.
Step 5: Navigate to Your Subscriptions
Once you are logged into the portal, look at the menu on the left-hand side of the screen. Click on the My subscriptions tab to view your active plans.
Step 6: Confirm Cancellation
Locate the subscription you wish to end. Scroll down or look for the option that says Cancel subscription and click it. and follow any final prompts to confirm your cancellation.
Note: If you only need to pause your subscription, contact our Customer Support Team and they'll do it for you.